Healthy Living in the North

Dunrovin celebrates Care Aide Assistants day

thank you post its Care Aides at Dunrovin are at the heart of the services we provide to our residents every day. Whether they’re helping with meals or aids to daily living, or providing social interaction and emotional support, Care Aides build close relationships with those they serve. To celebrate this, Dunrovin asked for words of encouragement to be displayed on a poster board and shared with co-workers, residents, families and aides standing and smiling with thank you board We also showed our appreciation with food! chart of thank yous.Each unit got sandwiches and goodies delivered and the BCGEU supplied a wonderful cake in the staff room.

The leadership team at Dunrovin would like to publicly thank all the Care Aides for the work they do every day, and for the person- and family-centred commitment they show to our residents and families.

Adele Bachand

About Adele Bachand

Adele is currently the manager at Dunrovin Park Lodge in Quesnel, where she has been for the past three years. Before that, she worked for a variety of service providers in social housing, as well as independent and assisted living organizations. Her background is in human resources and organizational development, and she's an advocate for helping people enjoy what they do every day and reach their full potential. She lives in Quesnel with her two dogs, a Great Pyrenees and a Papillon.


Rural Nursing: A Love Story

chetwynd nursing team outside in fall weather

Teammates and friends! LPN Darlene, RN Bradt, RN Stephanie, MRT Megan.

“Why Chetwynd?”

“What’s in Chetwynd?”

“Can’t you find work in Prince George?”

These are all frequent questions that I’m faced with after I tell my friends and family where I work.

I know, it’s odd for a 24-year-old new graduate nurse to leave her home town of Prince George, a place of roughly 80,000 people, and move to a community of 2,500. So yeah… I can understand why these questions come up.

Let me tell you: “Why Chetwynd.”

Picture this: I’m commuting to work, and I barely get through two songs on the radio because the whole drive is a staggering five minutes – including my Timmies run. Upon my triumphant arrival, I’m greeted by every staff member, and I mean everyone, in the hospital (*cue Cheers theme song*).

You might think I’m being sarcastic, but the part I truly cherish most about my job is the friendships that I’ve made in the past year and a half. Working in a rural facility means that the x-ray department isn’t just the x-ray department; it’s made up of friends that you go out for wings with, and people whose strengths and weaknesses you know. You begin to appreciate not only the teamwork of your department, but of the healthcare team as a whole.

steph goulet with her team in chetwynd.

Steph and her team of physicians: Dr. Sadeer Hanoosh, Dr. Rafal Banas, and Dr. Osamah Hanoosh.

Another rural nursing benefit that I really enjoy is the amount of time I get to spend with patients. I always hear from friends who work in larger facilities that the patient turn-over rate is so high, you don’t really get time to see a full picture of your patients. In Chetwynd, not only do I often get to triage, treat, and admit clients, but I also get to follow through with their care.

I’ve enjoyed getting to see the whole picture, and I can confidently say that this continuity of care has given me a solid foundation in my overall client care-planning skills.

Though I’m leaving Chetwynd to return home while I specialize in emergency nursing, I won’t forget the experiences and knowledge that I’ve gained from being the “everything nurse.” I can’t imagine what my nursing practice would look like without the mentorship and guidance of the physicians and nursing staff in this awesome little community.

I plan to bring the positivity of rural nursing wherever I go, and I’d like to thank everyone at the Chetwynd Hospital, Primary Care Clinic, and BC Ambulance for their welcoming environment, and genuine good times. I’d proudly recommend Chetwynd to anyone looking for a great rural healthcare experience, and will look back on my time spent here fondly, with a permanent smile!

About Stephanie Goulet

Stephanie is a Registered Nurse with Northern Health.


UHNBC Trauma Team delivering great results

The Trauma team at the University Hospital of Northern BC.

Photo caption: Trauma Team at the University Hospital of Northern BC in Prince George. L – R: Brittany Coulthard, Family Practice Resident; Dr. Matthew Wahab, Emergency Medicine Physician; Andrea Davidson, Psychiatric Nurse; Deandra Cormier, Emergency Room RN; Chad Ridsdale, Emergency Room RN; Ann Marie Henderson – Social Worker; Dr. Dick Raymond.

How long do people with major injuries stay in hospital? If the hospital is UHNBC in Prince George, the average is 8.5 days (as compared to the BC average of 12). The UHNBC Trauma Team aims to get people back home as soon as possible, and they’re succeeding — readmission rates for major injuries are also very low. Thank you, Trauma Team, for helping Northerners recover quickly!


The Trauma team at the University Hospital of Northern BC.

The Trauma team at the University Hospital of Northern BC (UHNBC) in Prince George BC.

Anne Scott

About Anne Scott

Anne is a communications officer at Northern Health; she lives in Prince George with her husband Andrew Watkinson. Her current health goals are to do a pull-up and more than one consecutive “real” push-up. She also dreams of becoming a master’s level competitive sprinter and finding a publisher for her children’s book on colourblindness. Anne enjoys cycling, cross-country skiing, reading, writing, sugar-free chocolate, and napping -- sometimes all on the same day!


Tumbler Ridge physician makes 33rd appearance in long-running journal feature

Canadian Journal of Rural Medicine cover, in which Dr. Helm has an article.Dr. Charles Helm, who practices in Tumbler Ridge in Northern BC, is the author of “Country Cardiograms case 64” in the Canadian Journal of Rural Medicine’s Fall 2018 issue. The recurring feature presents an electrocardiogram and invites readers to make a diagnosis, letting readers pit their skills against those of the physician author. This is Dr. Helm’s 33rd publication under “Country Cardiograms” — congratulations to Dr. Helm!

Anne Scott

About Anne Scott

Anne is a communications officer at Northern Health; she lives in Prince George with her husband Andrew Watkinson. Her current health goals are to do a pull-up and more than one consecutive “real” push-up. She also dreams of becoming a master’s level competitive sprinter and finding a publisher for her children’s book on colourblindness. Anne enjoys cycling, cross-country skiing, reading, writing, sugar-free chocolate, and napping -- sometimes all on the same day!


It’s Canadian Intensive Care Week!

Celebrate Canadian Intensive Care Week Oct 21 – 27. Each year, over 100,000 Canadians receive life-saving care in ICUs. Thank you to Northern Health’s critical care nurses, ICU physicians, and other ICU care providers for all the hard work you do every day!

Anne Scott

About Anne Scott

Anne is a communications officer at Northern Health; she lives in Prince George with her husband Andrew Watkinson. Her current health goals are to do a pull-up and more than one consecutive “real” push-up. She also dreams of becoming a master’s level competitive sprinter and finding a publisher for her children’s book on colourblindness. Anne enjoys cycling, cross-country skiing, reading, writing, sugar-free chocolate, and napping -- sometimes all on the same day!


Primary and Community Care transformation is hard: How one nurse changed her perspective

An NH Connections bus parked out front of the Mackenzie & District Hospital & Health Centre.

An NH Connections bus parked out front of the Mackenzie & District Hospital & Health Centre.

At first, changing the way she worked seemed like a terrible idea.

“I don’t like change and I knew I was retiring soon,” Kathy Sloan says.

She was not interested in going through a major career shift.

Kathy, 64, had been a Home and Community Care (HCC) nurse in Mackenzie for 17 years. She mainly worked alone, consulting with the Health Services Administrator on complex issues.

The new way of working, in an integrated primary and community care model, would mean she had to start working on an interprofessional team and in a different way with the primary care physicians.

Kathy didn’t see the benefit.

“I’ve always worked as a team,” Kathy says. “I had easy access to everyone and the doctors and other nurses were always close by.”

“I was in a groove in my role,” she adds. “I resisted the change so much that I wore a groove right in the pavement!”

But when Kathy realized that this new way of working was here to stay, she decided to shift her perspective.

“I started to think about the clients and the people I’m serving,” Kathy says. “If the change is better for them, then I need to get on board.”

Fast-forward a year or so, and now Kathy is on an interprofessional team that she describes as “great,” with “awesome support” for each other.

Kathy has seen many benefits from the new team approach.

“Everyone gets on board [to help the patient] quicker,” she says. “As we work together, it’s so fruitful.”

Other benefits Kathy has seen from working in an interprofessional team:

  • The team is very client-focused.
  • It’s amazing what comes out of team huddles in only a half-hour period.
  • Everyone is contributing – community paramedics, primary care nursing, life skills worker, doctor, mental health counsellors, etc.
  • There is more awareness of serving the client and helping out other team members.

“I really felt defensive to the change at first,” Kathy says. “It made me question, was I doing my job properly?”

But in the end she came to realize that the changes were not about her, they were about the people we are here to serve. Kathy has a great team lead in Mackenzie who has been supportive throughout the process and collaboration is so much easier now.

To anyone who is new to the work, or maybe even struggling with the change, Kathy suggests to just “keep going, you are always developing and changing at work, as a person and in life. There are good leaders out there that will help you in your transitions, connect with them, share your frustrations, ask for help and push past your comfort zone and take a chance on moving forward!”

Bailee Denicola

About Bailee Denicola

Bailee is a communications advisor in the Primary Care Department and was born and raised in Prince George. She graduated from UNBC with an anthropology degree and loves exploring cultures and learning about people. When not at work, Bailee can be found hanging out with her dogs, building her house with her husband, or travelling the world.


Wellness at Work: Tips from your Recreation Therapist

jaymee webster on a bridge in the woods with her dog.In the world of recreation therapy, we often think of wellness as not the absence of disease, but rather on a spectrum. As such, there are many factors – physical, social and psychological – that have an impact on someone’s ability to reach optimal wellness. Optimal wellness is personal and it changes throughout the lifespan; it looks different for everyone.

As a recreation therapist in the rehabilitation setting, I work with those whose well-being or independence has been compromised due to multiple health or social problems. I provide leisure education opportunities for individuals to learn the benefits of leisure involvement, how it can have an impact on well-being, and what opportunities are available to them in their home community.

My work has an obvious link to wellness and I am passionate about leisure and recreation. In my spare time, I love exploring the many trails in the Prince George area with my dog, Juno. However, focusing on your well-being doesn’t have to stop when you get to work. We spend a lot of time at our work place.

Here are some things that I try to make a priority for keeping well at work:

  1. Pack a lunch and eat it too.
    Bringing food from home tends to be the healthier and the most cost-effective option. And don’t forget to eat it! The only way to give yourself the energy to perform your job effectively is to actually eat the food.
  2. Take the stairs.
    Take any opportunity to get yourself moving during the day.
  3. Get a good night’s sleep.
    I know this one’s easier said than done, but try to make it a priority. When Netflix asks if you want to continue watching… click “No.” It will set you up for a much better work day. Your body will thank you!
  4. Make a list.
    Managing your time and prioritizing tasks helps reduce workload stress. Take a deep breath while you’re at it!
  5. Have a laugh.
    Professional boundaries are important, but so is being yourself. Get to know those around you. If you’re in a helping profession, get to know the individuals you’re working with. Sharing an inside joke does wonderful things for the therapeutic relationship! Smiling and laughing can be contagious but that’s okay, it’s good for you!
  6. Balance.
    Leisure is defined as time free from obligation, an activity that is freely chosen and as a state of mind. Engaging in meaningful recreation and leisure activities in your personal life has the ability to improve overall well-being, which will spill over into your work life as well.

Wellness is a dynamic process that encompasses body, mind, and spirit. I challenge all of you to set an achievable wellness at work goal this spring, because a healthier you leads to a healthier work environment!

You can also view this article in Northern Health Spring 2018 edition of the Healthier You Magazine, Wellness by Professionals.

About Jaymee Webster

Jaymee Webster is a Activity Worker Recreational Therapist at Northern Health.


Hemodialysis Collaboration During the 2017 Wildfires

A group of hemodialysis staff.On July 8, 2017 the hemodialysis unit at the University Hospital of Northern BC (UHNBC) in Prince George received a call from the charge nurse at Cariboo Memorial Hospital in Williams Lake. The town had been placed on evacuation alert due to the wildfires, and they may need to transfer 18 patients to Prince George. That call started a sequence of events which brought together two hemodialysis units from different health authorities and showcased the collaboration and dedication of health care practitioners.

Later on July 8, Iqwinder Mangat, the head nurse for hemodialysis, spoke with a director at Interior Health where she learned that transferring the patients to Prince George was plan B, and Kamloops was their plan A. A teleconference at 6:30pm on July 9 confirmed that they were proceeding with plan B and 18 hemodialysis patients were being evacuated to Prince George. An evacuate order for Williams Lake was imminent and they needed to evacuate patients as soon as possible.

By the time Mangat got off the teleconference call, the hemodialysis unit at UHNBC was already closed. She came in to the unit to look at the patient schedule for the next day to free up spots for the Williams Lake patients. A renal tech also came in to assist with moving dialysis supplies to prepare for the additional patients. The next morning, Mangat received calls from the Williams Lake patients to schedule their dialysis treatments, and they were slotted into available spots. Their quick thinking and planning made it so all scheduled patient treatments could carry on as normal.

The hemodialysis unit at UHNBC welcomed staff deployed from the Cariboo Memorial Hospital hemodialysis unit to work with them on the unit. Due to the difference in dialysis machines used in the two hospitals, they first had to undergo training on the machines. Once the Williams Lake nurses were comfortable using the machines, one UHNBC nurse was paired with them to help troubleshoot and support the Williams Lake staff.

By moving UHNBC patients into the main room and moving overflow patients to the Parkwood Independent Dialysis Unit, they set up a small dialysis unit within the hemodialysis unit operating five chairs from 7:00am – 7:00pm to support the Williams Lake patients. Accompanied by one UHNBC nurse, the nurses from Williams Lake staffed the unit, allowing them to work with patients they were familiar with. It was a welcome sight for both staff and patients and brought back a sense of normalcy in such a stressful time.

The entire team worked together collaboratively and offered support and assistance where they could. Managers took on administrative duties, emergency operation centre meetings, and HR tasks usually designated to clinical practice leads or head nurses. Nursing unit clerks were shared between the kidney clinic and hemodialysis unit, and staff were more than willing to work extra shifts when needed to ensure patients were receiving treatments.

Numerous staff and physicians brought in food, cards, flowers, and treats to thank everyone for their contributions and make the Williams Lake nurses feel welcome and part of the team. Staff’s extra support and dedication helped to make the hemodialysis unit function effectively despite the additional patients and pressures. They were willing to cancel vacation, work overtime, assist other facilitates, and work together in any way they could.

One telephone call changed the entire course of the 2017 summer for the hemodialysis staff, managers, and physicians. They welcomed 18 additional patients, and new staff all within a matter of days with no disruption to services. It demonstrated the strength of their resolve and showcased their collaborative nature, and was an experience that left a lasting impression on everyone involved.

Tamara Reichert

About Tamara Reichert

Tamara is the communications advisor for the innovation and development commons at Northern Health where she works on a number of projects with the research, quality improvement, clinical simulation, and education teams. Born and raised in Prince George, Tamara grew up on a ranch where she rode horses, played with farm animals, built forts, and raided the family garden. She enjoys spending time travelling, hiking, cooking, reading, and cheering for her favourite sports teams.


Help your Community Health Star shine!

All over northern BC, in every community, there’s someone who’s pumping health and wellness back into their community. This could look like many different things: they’re raising awareness for mental illness; they’re supplying a healthy eating initiative to their town; they’re encouraging others to get up and be active; and who knows what else?!

Community Health Star Logo The best part? These folks are doing this for nothing other than to make the community they live in healthier and happier! At Northern Health, we call these people Community Health Stars (CHS), and we want to help them shine!

Each month, Northern Health would like to showcase a CHS, but we can’t find them without your help. When chosen, a CHS wins their choice of prize from Northern Health, and is highlighted through our social media channels plus the Northern Health Matters blog! Nominations will be accepted on an ongoing basis, so once a nomination is in, they’re eligible to win later as well!

Wondering what a Community Health Star looks like? Here are a couple examples of past Stars:

Peter Nielson – Quesnel, B.C.
Peter is a retiree who has always had a passion for helping seniors. He has created and supported several groups to address a wide range of issues impacting seniors. His message to others? “Check on your neighbours. If you know a senior, keep an eye on them.”

Myles Mattila – Prince George, B.C.
Myles works to promote youth mental health throughout the Prince George area and works with Mindcheck, a program that addresses mental health in a manner that is accessible for youth. It features a broad range of topics, including depression, mood, and anxiety issues; coping with stress, alcohol and substance misuse; body image, eating disorders, and more!

Hollie Blanchette – Valemount, B.C.
Hollie has served on 17 different community committees in Valemount, inspiring projects like Valemount Walks Around the World, the building of the Bigfoot community trail system, working towards a dementia-friendly community designation, looking into projects to keep seniors happy and healthy at home, coordinating a visiting hearing clinic, installing indoor/outdoor chess, and more!

So, who’s doing what around you? Do you know someone who’s helping others? Someone who betters your community? Nominate them as a Community Health Star!

Nomination takes almost no time at all, and you can help put the spotlight on someone who’s been doing something good for others and deserves to be recognized!


The 1970s world of Dietetics: reflections of then and now

They say a picture says a thousand words but they can also offer a peek into another world. In this case: the 1970s world of Dietetics.

When I first saw the picture, a handful of questions came to mind. What were the uniforms for? Why did the women in the photo look so triumphant? I spoke with the owner of the photo, Linda McMynn, a Registered Dietitian with Northern Health, to find out.

Dietetic graduating class photo.

The 1970 Vancouver General Hospital Graduating class of Dietetic Interns. Linda McMynn stands in the back row, second from the right.

Tell me a little bit about this photo.

This is the 1970 Vancouver General Hospital graduating class of Dietetic Interns. Our undergrad caps had a pink stripe (all white when we graduated) and were folded a specific way that was supposed to identify us as dietitians and not nurses.

We were the first class allowed to wear poly/cotton uniforms but they HAD to be at least 3/4 length “to indicate dietitians are not cooks or dishwashers.” The instructors (in the middle) wore the standard cotton starched uniforms at all times.

We, as a class, were tired of being mistaken for nurses so we rebelled and submitted a written request at a meeting to wear lab coats over street clothes (unheard of and the instructors were shocked, I think, and didn’t know what to do with us). Anyhow, within the next few years, the interns were allowed to wear the lab coats or the uniforms and the caps were gone.

What was required to be a dietitian back then?

You had to have your Bachelor of Science in Nutrition (you still need this today). There were two streams back then: the dietetic program and the teaching program. Quite a few of the interns went on to become Home Economic teachers. You had to do three years of chemistry and an internship. Dietetic internships are still done today. Back then, they used to be done through the hospitals. I was always planning on becoming a nurse. After the first year I decided to transfer into the Dietetic program.

What was interning like?

We got paid a small amount for doing the internship but most of our time was spent doing full shifts in the various areas working under the direction of a Registered Dietitian (RD), except every other weekend when we had to work on our own, taking responsibility for the unit.

Wednesdays were classroom days when we had lectures, homework to do, and regular exams. We graduated pretty knowledgeable about therapeutic diets, including diets for most of the metabolic diseases that were known at the time.

Tell me about your career as a dietitian

My first job was at St. Paul’s Hospital. Eventually I moved up to Terrace where I was the first dietitian. My closest dietitian colleague was in Prince George. In those days, we couldn’t use long distance phone calls. It was isolating at times but the benefit of being in a small community, and having to do everything, is that you become a generalist. I learned a lot and discovered I liked administrative and operational work. Being in Terrace worked out well for me. In 2014, I officially retired. Now I report on and work on various projects. In 2015 and 2016, I went to Fort St. John to spend time there to help. There were a lot of interesting projects and I worked on from home.

Lady sitting in chair.

In 2014, Linda (pictured here) officially “retired”. She now reports on and works on various projects.

How has the profession changed?

Back then there was a hierarchy, whereas now, it’s interdisciplinary and you work as part of a team. It was a very different world, very rigid. We would take orders from nurses or doctors and didn’t really ever get to prescribe a diet. Now doctors and nurses will leave it up to dietitians to prescribe diets which is pretty exciting. It’s taken a lot of years to get here. Working together now, we’ve made huge strides.

Haylee Seiter

About Haylee Seiter

A Northerner since childhood, Haylee has grown up in Prince George and recently completed her Bachelor of Commerce at the University of Northern British Columbia. During university Haylee found her passion for health promotion while volunteering heavily with the Canadian Cancer Society and was also involved with the UNBC JDC West team, bringing home gold as part of the Marketing team in 2016. Joining the communications team as an advisor for population and public health has been a dream come true for her. When she is not dreaming up marketing and communications strategies, she can be found cycling with the Wheelin Warriors or enjoying a glass of wine with friends. (NH Blog Admin)