Healthy Living in the North

Overnight Home Support supporting seniors in Burns Lake

An elderly man and a young woman sit on a couch.

Harvey Funk, assisted living client in Burns Lake, and Kristen Remanda, community health worker.

Burns Lake has extended its home support hours to include overnight coverage. Now, town residents who use the Lifeline program have access to scheduled or unscheduled home support services through the night.

The overnight home support program started on November 1, 2018. As the pilot community for the extended hours, Burns Lake is currently the only BC community receiving the additional coverage. There are nine people signed up at the assisted living facility, Tweedsmuir House, as well as a couple community members who’ve scheduled check-ins linked to their Lifeline service.

How does the Lifeline program work?

With Lifeline, if a client needs help for any reason, they can press a small, waterproof personal help button (worn on a neck cord or wristband). Pressing the button calls a cell phone that’s managed by a home support worker, who can then respond and tend to the client’s needs.

In Burns Lake, a person can sign up with Lifeline, then opt into the extended overnight home support.

Clients must sign up for Lifeline, and when doing so, must choose where to direct the calls. In the past, if a patient had no family close by, they might list an ambulance service as the main contact. Now that there’s overnight home support, the first call can be to the overnight home support worker, avoiding unnecessary trips to the emergency room.

Helping seniors feel safe in their homes

Lifeline helps seniors feel secure and safe in their home; they know help is just a button push away. For example, when a patient falls, they press their Lifeline to call a home support worker. The home support worker can go see the patient in their home to determine if they need an ambulance or if family members should be contacted. If the call is beyond what the home support worker can do, they will support the senior until the ambulance or family member arrives.

Home support workers do scheduled overnight safety checks at Tweedsmuir House – even assisting clients who wake up very early in the morning. For instance, one client gets up extremely early (while the overnight home support worker is still on shift). Overnight home support workers are able to help this client with their personal morning routine before the day shift starts. This frees up time for the daytime home support workers to see more clients.

Home support workers also help people who need assistance getting to the bathroom at night. This lets people stay in their home longer, which is usually where they want to be.

The home support service is also available for people who are still living in their own homes within the village limits of Burns Lake.

Helping people return home from the hospital

In the past, having no overnight support at home has prevented people from leaving the hospital. They’re often well enough to go home, but still need overnight support for certain things and don’t have family who can assist. Overnight support service lets people return home with peace of mind, knowing they’ll be checked on when needed.

If you or a family member in Burns Lake is interested in Lifeline’s overnight home support services, please call 1-800-387-1215. You must live in the town of Burns Lake as the current support only covers people living within town limits. The hope is that the service will be expanded later. At this time, staff safety, and sustainability are the first priority.

If you do not live in Burns Lake and would like more information about Lifeline, please visit Northern Health’s Lifeline Emergency Response Program page.

Bailee Denicola

About Bailee Denicola

Bailee is a communications advisor in the Primary Care Department and was born and raised in Prince George. She graduated from UNBC with an anthropology degree and loves exploring cultures and learning about people. When not at work, Bailee can be found hanging out with her dogs, building her house with her husband, or travelling the world.

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Community paramedics partner with Northern Health communities to increase access to care

Community paramedics are changing patient care in some communities in Northern Health. They’re helping increase access to basic health care services in non-urgent settings, in patients’ homes, or in the community. Throughout Northern Health, 26 communities have community paramedics helping patients.

Patients can see a community paramedic if they’re referred to them by their doctor or health care team, or when they’re discharged from the hospital.

Community paramedics are employed by BC Emergency Health Services, but they work very closely with the teams of health care professionals in the community.

In Fort St. James, the “biggest positive is she [the community paramedic] works really well and has a positive relationship with the First Nations bands. She’s a great liaison for information and understanding their culture,” says Cathy York, team lead for Fort St. James.

The health care team and the community paramedic in Fort St. James are encouraged to share information and they all have a great working relationship. The community paramedic does a lot with the First Nations bands on naloxone training for overdose prevention, and also educates people on diabetes, chronic obstructive pulmonary disease (COPD), and heart disease. She’s also starting to work with local schools to do naloxone training.

Fraser Lake saw benefits when the first community paramedic started. At the time, they were short on nurses, so it was difficult for them to have eyes on some of the people they were concerned about in the community.

“We’re so thrilled to have the program start here, and the paramedics are such an asset to the team,” says Lora Lee Pacheco, team lead for Fraser Lake.

The community paramedic attends team meetings (called “huddles”) in Fraser Lake, which has helped close loops and encourage open communication. If there’s a concern with a patient, the community paramedic will bring it up to the team and sometimes suggest that the physician pay a home visit. They’re proactive in their care and address people’s health concerns early on.

“For example, a man used to come in every second week to the doctor’s office and was going to the hospital once a month. Now, because of the home visits of the community paramedic, he hasn’t been in the hospital since July,” says Lora Lee. “It just goes to show how important it is to check in on people and how far this program goes to prevent hospital admissions.”

Fraser Lake’s community paramedic has also taken over naloxone and CPR training in the community itself, as well as in surrounding First Nations communities. To save time, she’s also spending 1-2 hours a week at the Autumn Services Centre to follow up with people she would normally do a home visit with.

In Burns Lake, the community paramedic started only a few months ago. Since then, the team has found that he’s able to catch concerns with patients earlier on than if they waited to see their doctor. To help prevent crises, he’ll bring patients with any concerns directly to the health care team – another great example of how community paramedics are partnering with Northern Health and the local community health care teams to provide better patient care.

Bailee Denicola

About Bailee Denicola

Bailee is a communications advisor in the Primary Care Department and was born and raised in Prince George. She graduated from UNBC with an anthropology degree and loves exploring cultures and learning about people. When not at work, Bailee can be found hanging out with her dogs, building her house with her husband, or travelling the world.

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IMAGINE granting & cultivating community: The Burns Lake Community Garden

The courtyard and fire pit at the Burns Lake Community Garden.
The courtyard within the Burns Lake Community Garden, where people can gather around the fire to relax, socialize, and learn.

Healthy communities are much like gardens – they don’t just happen. They need to be tended, cultivated, and nurtured to grow to their full potential. Community gardens take this metaphor and turn it into real-world success stories. One of these tales of triumph is the Burns Lake Community Garden.

Like many communities in Northern BC, Burns Lake faces challenges with access to fresh, healthy foods. The Burns Lake Community Garden Society (BLCGS) seeks to address these concerns, and in Spring 2018 they applied for funding through the IMAGINE Community Grants program. The project was approved, and they got to work building an “edible environment” for all community members to enjoy.

In addition to planting a dozen fruit trees and a dozen fruit bearing bushes to provide access to local produce, the BLCGS wanted to create an environment for people to come together and enjoy the literal fruits of their labour. They envisioned a courtyard, surrounded by garden, where people could gather around a fire to relax, socialize, and learn. And it’s safe to say, that vision was realized.

Completed in late summer, the upgraded community garden has already hosted a successful workshop on traditional First Nations use of medicinal plants. The workshop brought together a diverse group of 20 individuals who used plants grown in the garden to explore medicinal applications and receive traditional knowledge. Further workshops are already in the works, and the courtyard has seen frequent use as a social gathering place as well.

Access to fresh fruits and vegetables can be a barrier to healthy living for residents of our Northern communities, but groups like the Burns Lake Community Garden Society are working to change that. By growing their communities, they make them stronger, healthier, and more resilient. With a new greenhouse installed in 2018 as well, the BLCGS is excited about an extended growing season and the opportunity to provide local food to their community year-round. The IMAGINE Community Grants program is proud to support this and other projects that make our communities healthy! 

Have an idea that could make your community a healthier place? The Spring 2019 intake of the IMAGINE Community Grants program opens March 1, 2019. Visit the IMAGINE Grant page today!

Andrew Steele

About Andrew Steele

Andrew Steele is the Coordinator of Community Funding Programs for Northern Health. He is passionate about community development, and believes that healthy communities are the result of many people working together toward common goals. Outside work, Andrew loves mountain biking, teaching Ride classes at The Movement, and enjoying art, culture and food with friends and family.

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Lakes District Hospital and Health Centre officially open!

Individuals put messages into a wooden time capsule.

Dr. Charles Jago, Northern Health Board Chair; Anne Desrosiers, Burns Lake Nurse Practitioner; Jerry Petersen, Acting Chair of the Stuart Nechako Regional Hospital District; Health Minister Terry Lake; Dan George, Burns Lake Band Chief; and John Rustad, MLA Nechako Lakes and Minister of Aboriginal Relations and Reconciliation celebrate putting their messages in the time capsule that will be opened in 25 years to remember the grand opening celebration for the new Lakes District Hospital and Health Centre.

The new $55 million Lakes District Hospital and Health Centre is officially open and accepting patients! The project was completed ahead of schedule and on-budget.

The new hospital has 16 beds and will provide acute care and emergency services, diagnostic imaging, lab services, and pharmacy. A medical clinic will offer primary, outpatient and acute care, along with the delivery of mental health and addictions and public health, as well as home- and community-care services. The facility is a two-storey building totalling approximately 6,100 square metres (65,000 square feet). The hospital is a green and energy-efficient facility designed to achieve Leadership in Energy and Environmental Design Gold certification.

The project was officially announced in April 2012, and the first big milestone was the move of the old nurses’ residence that December. The groundbreaking ceremony took place on April 12, 2013 as excavation of the site began. Construction started in January 2014 with substantial completion of the hospital in December 2014.

You can see a video from the grand opening event held on January 22, 2015 below.

This year will see landscaping, demolition of the old facility, and paving of the new parking lots. The move to the new building will take place in phases. The transfer of existing hospital services and primary care services is now complete and the transfer of a few other services, such as the occupancy of physicians’ offices, is expected later in 2015.

PCL Constructors Westcoast Inc. built the new Lakes District Hospital and Health Centre. The total project cost of $55 million was shared between the Government of British Columbia and Stuart Nechako Regional Hospital District.

Jonathon Dyck

About Jonathon Dyck

Jonathon is a communications officer at Northern Health. Originally from Airdrie, Alberta, Jonathon has a broadcasting diploma from Mount Royal College in Calgary, Alberta, and a BA with a major in communications from Simon Fraser University in Burnaby, B.C. Jonathon enjoys golf, hockey, curling, hiking, biking, and canoeing. He is also an avid sports fan and attends as many sporting events as humanly possible, including hockey, soccer, baseball, football, rugby, basketball, and lacrosse.
(Jonathon no longer works with Northern Health, we wish him all the best.)

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