Healthy Living in the North

I came for… I stayed because… with Ibolya Agoston

Ibolya is in the front of a canoe on a clam lake, surrounded by mountains.

Ibolya enjoying time off at the Bowron Lakes in the Cariboo.

I recently noticed a common theme in my conversations with many Northern Health staff members. They were planning on coming to the North for a short time, but they’ve stayed for a lot longer. Meet one such person: Ibolya Agoston, team leader, Mental Health and Addictions Specialized Services. Based in Fort St. John, Ibolya is from Romania and came to Northern Health in 2003.

I came for…

I came to Canada for an adventure, where I could forge my own career path. I was living in England at the time, and wanted to experience the adventure of living in a Northern, rural community.

I was told about Health Match BC as a resource to learn more about nursing in BC. Their staff guided me to available positions in Northern Health. Well before Google maps, I had no idea where Fort St. John was located. To help me decide where I wanted to live, I went to the local library, and looked through photo books imagining what life would be like in the North. Then, I called the Fort St. John Health Unit and the receptionist who answered the phone sold me on the community. If it wasn’t for her sales pitch, I might have gone to a different community.

Iboyla takes a selfie. Behind her is a small valley and lake.

Iboyla participating in the Emperor’s challenge in Tumbler Ridge.

I stayed because…

The people. Leadership in the Northeast encourages the growth and development. They invest in their staff and encourage you to achieve your career goals. I work with amazing staff, and I enjoy impacting their career development. I’m able to coach them and encourage their own career growth.

I love the lifestyle I have in Fort St. John. We are close to nature and it’s a relaxed atmosphere. People who come here tend to have a similar mindset. Outside of work, I can canoe, hike, or cross-country ski.

Our patients are my immediate community. We’re serving people that I’m sometimes acquainted with, and interactions carry more weight because you have a different impact than in a larger community. People can be intimidated by the North, but once you embrace it, you love it!

Tamara Reichert

About Tamara Reichert

Tamara is the communications advisor for the innovation and development commons at Northern Health where she works on a number of projects with the research, quality improvement, clinical simulation, and education teams. Born and raised in Prince George, Tamara grew up on a ranch where she rode horses, played with farm animals, built forts, and raided the family garden. She enjoys spending time travelling, hiking, cooking, reading, and cheering for her favourite sports teams.

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I came for… I stayed because… with Stella Ndunda

Stella and her mother are bundled up on top of a hill, overlooking other snowy hills and a body of water.

Stella (left) introducing her mom to the Fort St. John winters.

Recently, I’ve noticed a common theme in my conversations with Northern Health staff! Many staff members planned to come to the North for a short time, but have stayed for a lot longer. Meet one such person: Stella Ndunda, a primary care team lead based in Fort St. John. Stella is from Kenya and joined Northern Health in 2012.

I came for…

In 2003, I left Kenya and came to Canada to pursue my Master’s degree in Counselling Psychology. After completing my master’s, I worked casual positions for a year in Vancouver. I needed full-time hours, and at that time it was difficult to gain full-time employment in Vancouver. I was alerted to an opening at the Fort St. John office with the Ministry of Children and Family Development. It was a really good job where I gained lots of experience. In 2012, I started at Northern Health as a care process coach.

Stella in the mall. Beside her is a table with a sign that says "Zumba with Stella."

Stella promoting her Zumba classes at the local Fort St John shopping centre.

I stayed because…

I did not plan or anticipate that I would stay in Fort St. John for so long, and I’m often asked why I’ve stayed. I’ve gotten more involved with the community in Fort St. John than I ever did in Vancouver. I received lots of support and kindness from the community and I have built genuine friendships.

As an African woman, camping, swimming, hiking, or fishing are not typically things to do, but I had wonderful friends that I trusted to push me way beyond my comfort zone! Surprisingly, I’ve really enjoyed those activities. I like trying new things and, despite it being a small town, Fort St. John has lots of activities to offer. I’ve shared my love of music and dance through teaching Zumba. It’s been wonderful sharing a bit of myself with the community.

At Northern Health, I’ve had great leaders who’ve supported my career growth and development. The team at Fort St. John Community Services is wonderful and I’m excited for our future.

Tamara Reichert

About Tamara Reichert

Tamara is the communications advisor for the innovation and development commons at Northern Health where she works on a number of projects with the research, quality improvement, clinical simulation, and education teams. Born and raised in Prince George, Tamara grew up on a ranch where she rode horses, played with farm animals, built forts, and raided the family garden. She enjoys spending time travelling, hiking, cooking, reading, and cheering for her favourite sports teams.

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Selfies with the CEO: Fort St. John Community Action Team

From left to right, Cathy Ulrich, NH CEO; Colleen Nyce, NH Board Chair; and Julianne Kucheran, Community Consultant, Urban Matters smile into the camera as a meeting breaks behind them.

L-R: Cathy Ulrich, NH CEO; Colleen Nyce, NH Board Chair; Julianne Kucheran, Community Consultant, Urban Matters.

Welcome to my new blog series: Selfies with the CEO! As President and CEO of Northern Health, I have the opportunity to be involved with a wide variety of the amazing work being done in the North to improve the health and well-being of our residents. I get to travel the region, meet with a variety of staff, stakeholders, and partners, and be a part of projects, events, and meetings that make Northern Health an organization that I’m proud to lead.

During my travels across the North, I’m going to invite people to take a quick photo with me, so I can highlight some of the dedicated people, great work, and inspiring stories that I hear about.

Last week, the NH Board of Directors held their June meeting in Fort St. John, and we had the honour of hearing a presentation from Community Action Team (CAT) members about local efforts to tackle the opioid crisis.

The Fort St. John CAT includes representatives from more than 20 stakeholder groups and organizations whose goal it is to coordinate and communicate overdose response work in the city. This work includes:

  • Education, awareness, and partnerships
  • Intervention planning
  • Exploring treatment, recovery, and after care in Fort St. John
  • Strengthening the collaboration of the Fort St. John CAT

Thank you to Julianne Kucheran, Community Consultant for Urban Matters, and Amanda Trotter, Executive Director of Fort St. John Women’s Resource Society, for your great presentation!

More information on CATs and the response to the overdose crisis can be found on the BC Ministry of Health website.

Cathy Ulrich

About Cathy Ulrich

Cathy became NH president and chief executive officer in 2007, following five years as vice president, clinical services and chief nursing officer for Northern Health. Before the formation of Northern Health, she worked in a variety of nursing and management positions in Northern B.C., Manitoba, and Alberta. Most of her career has been in rural and northern communities where she has gained a solid understanding of the unique health needs of rural communities. Cathy has a nursing degree from the University of Alberta, a master’s degree in community health sciences from the University of Northern BC, and is still actively engaged in health services research, teaching and graduate student support.

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Lisa Davison: Community Health Star

The Northern Health Community Health Stars program shines a light on community members across Northern BC who are doing exceptional work, on their own time, to promote health and wellness in their community. One such person is Lisa Davison, a trail blazer in Prince George for the sport of badminton! Here’s her story.

Lisa tosses a birdie in a gymnasium as a group of young students watches.

Coach Lisa working with students.

Congratulations! You were nominated to be a Community Health Star by Vanessa Carlson! What’s your connection with Vanessa?

Vanessa is a past player in PG’s annual event, and now a friend, who lived in Watson Lake! For about six or seven years, her father would have her and her brother, Jason, come down to our camps and tournaments. I was in contact with the Carlsons on and off during those years, and eventually her father asked me to lead a camp in the Yukon to help them prep for the 2011 Western Canada Summer Games. They flew me up and we held a camp for a week, it was really special.

After that, I saw her and the Yukon team in Kamloops, where I was actually the manager for the BC team. It was pretty funny to see their team (one I had just trained and gotten close with) play, as I managed the BC team. The camaraderie was really great.

Why do you think Vanessa nominated you? What does it feel like to get that sort of recognition from a peer?

It feels amazing to be nominated, especially by Vanessa because she and her family are such amazing people – they’re a really neat bunch.

We keep in touch on Facebook but honestly, this is sort of out of the blue! Vanessa has always been very appreciative of me trying to grow the sport, [telling me], “You’re such an amazing supporter of badminton, way to go!” I’ve always enjoyed hearing that, because I know she’s being sincere, and it’s gratifying to be recognized for something that I’ve put a lot of time and effort into. She was one of the first people to connect with me after I broke the news that I had decided to hang up my high school coaching hat after 16 years, and she was one of the first to congratulate me on winning the Sport BC Community Sport Hero Award.

When you do a lot of volunteer work, you do it for the love of the sport, the kids, and to grow the game. And then, when you feel like “Ahh, I’m going to turn it in…” something amazing happens. A kid sees the light at the end of the tunnel, or you get a Vanessa that says, “Good job!” It keeps sparking you.

On a podium, several people high-five, while two young women hold a plaque.

Lisa and others celebrate a victory.

How did you get into badminton?

Well, that’s a funny story… I was in grade 9 at Kelly Road Secondary School in Prince George, and in the fall my friends kept disappearing after classes. When I asked them what they were up to, they told me that they were playing badminton, and that there was a tournament coming up at the end of the month and, “You should come play.”

I actually had never played badminton before – not even in the backyard! I wound up playing in the tournament and absolutely loved it. So from grade 10 and on, that was it. I was all in on badminton.

What made you want to coach and where did you start?

I was working at Prince George Secondary School in 1993, and I got a phone call from a parent [of a student] who lived in Fort St. John. She mentioned that she’d heard I might be interested in coaching badminton. At that point, I had helped out in some P.E. classes, had some drop-in after school practices here and there, so somewhere someone had made the connection between me and badminton, but I had never coached anyone. I informed the caller that I had no coaching certificates, but I’d give it a try. I had some skills that I could pass on, but I recognized that there was a lot more I had to learn from a coaching perspective.

That student was the start of my coaching life, and I knew that to help him more, I had to learn more. I took communication courses at the college, gradually started setting up classes, and my coaching career grew from there!

How did you start the North Central Badminton Academy in Prince George?

Some years into coaching high school, I started to notice that players quit after they graduated, because there was nowhere to continue competing. In 2000, I started coaching at Heather Park Middle School and some of the grade 8s were able to participate in the high school season at Kelly Road. It was noticeable that many kids were disappointed there was no badminton after the high school season. They had nowhere to practice or continue competing.

I had no idea what to do or how to do it, so I called Badminton BC, and told them that I wanted to start something. After that call, I began to organize visits from high level coaches that lived elsewhere, put on tournaments, and train groups of students. The North Central Badminton Academy was born and I have been happy to see it grow ever since.

Vanessa mentioned that you’ve developed a program that caters to all members of the community, regardless of experience/fitness levels and age. Tell us about that.

There are so many facets to badminton, and it plays into how someone can organize players and create a program that everyone has a place in. There’s the hand-eye component, the physical component, the game sense, and, of course, their age!

I found I had to create beginner programs, intermediate programs, high performance or development squad programs, but also programs for girls and ladies only, and para-athletes. I really enjoy the long term athlete development, and when you have each of these programs running, you get to see players grow, which is awesome.

Any plans for the immediate future?

I would love to take a group to Denmark. There’s amazing badminton over there, and it would be my total coup de grace as I slow things down!

Prince George is also hosting the 2020 Canadian Masters Badminton Championship, which will be great for the sport in Northern BC. I’m not very good at staying stagnant, there’s always pieces in motion! 

Congratulations Lisa!

Thank you Lisa! For all the countless hours of volunteering, and the energy you’ve put into growing the sport of badminton, Northern Health recognizes your efforts and commends you for getting the north moving with the sport of badminton. You truly are a Community Health Star!

To nominate a Community Health Star in your community, visit the Northern Health Community Health Stars page today!

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“Don’t judge us. None of us want to die.” A success story of a woman struggling with addiction

Selfie of Teri-Lynn.

“If it wasn’t for naloxone or Narcan, I’d be dead,” she says.

Teri-Lynn was put up for adoption by her biological parents, both of whom struggled with substances. She remembers from a young age thinking she’d done something wrong to not be loved or wanted. This message became deep-rooted as she was moved from foster home to foster home due to abusive environments. Fortunately, Teri-Lynn eventually moved into a great, safe foster home, with people who she still has a close relationship with.

Growing up, she still unconsciously, yet desperately, sought acceptance. She found that despite being kicked out of school, providing THC (the mind-altering ingredient found in cannabis) to her friends was worth it to her. At 14 years old, she became hooked on crack cocaine, a habit she supported by engaging in criminal activity. After three years of experiencing repeated episodes of paranoia and drug-induced psychosis, she hitchhiked with a friend to the downtown East side of Vancouver and soon began using heroin and fentanyl.

This cycle of stealing and other criminal activity continued until her 18th birthday, when she became pregnant. She did her best to cut back on her use, to “do right by her baby,” but after a year, this lifestyle was too much and after one hit, she was hooked again.

She became re-entrenched in a life of stealing and other criminal activity to support her substance use habit. During that time, nurses, shelter staff, strangers, and mental health workers revived her 22 times.

“If it wasn’t for naloxone, I’d be dead,” says Teri-Lynn. “I was tired of having seizures, going to jail, being on the psychiatric unit for being suicidal, seeing cops outside my window, hiding in the closet because I was so paranoid, going to detox three times and treatment three times.”

After being on the methadone program for three years, fearing she’d overdose due to ongoing polysubstance use, she made the move back to Fort St. John with only a 4-week prescription.

After connecting with the Fort St. John Northern Health mental health office, she was immediately accepted into the Opiate Substitution Treatment Program (OSTP) and began working with the staff and Dr. Ohiaeri (now the Northern Health Medical Lead for Addiction in the Northeast).

Opiate Substitution Treatment provides clients with methadone or Suboxone to provide stable, long-acting relief from withdrawal and cravings. These medications replace the heroin or fentanyl that’s causing the problem with a regular dose of medication, which allows for a stable life.

During the intake process for the program, she was diagnosed with Hepatitis C and knew that changes needed to be made.

“Dr. Ohiaeri understood how hard it was for me, but still called me out when I told him I wasn’t clean. At first I didn’t like him, but looking back that’s what I needed,” says Teri-Lynn.

She recalls how the Women’s Resource Society and the mental health office helped her navigate the medical system, which had previously looked down on her and judged her. She found the staff to be open-minded and caring.

She was placed on medical disability due to a seizure disorder and things started to look up. She had stable housing and a regular income and was ready to make some big changes. She joined Narcotics Anonymous, working the 12-step program and going to church. These agencies provided some much needed support and acceptance.

It was at this time she requested to be transitioned into Opiate Agonist Treatment (OAT), with the intention of coming off medication altogether. This program supports clients with opioid use disorder by using a harm reduction approach and providing overdose survival training, take home naloxone kits, and opioid agonist therapy (buprenorphine/naloxone or methadone). Opioid agonist therapy works to prevent withdrawal and reduce cravings for opioid drugs. People who are addicted to opioid drugs can take OAT to help stabilize their lives and reduce the harms related to their drug use.

Teri-Lynn characterizes this decision as “the best thing ever. It helped me stay clean. Everyone should be offered it. I started on 32mg and within three months was down to 2mg. I’ve been off for 30 days and I don’t have any cravings. These past several months have been the first time in my life I’ve been motivated, happy and healthy. I’m even working part-time as a cashier at a local fast food establishment.”

She has reconnected with her 13-year-old daughter, who lives full-time with her father, and has recently been granted custody of her 5-year-old daughter, four days a week. She is slated to go to court in the near future, with the support of the foster mom, to ask for full custody. Teri-Lynn was also referred for Hep C treatment and is now cured.

Her advice: Have naloxone at shelters, Women’s Resource Centre, Mental Health Centres, hospitals, and Narcotics Anonymous meetings. Make access to naloxone easy. Have peer volunteers providing clean needles, naloxone kits, and candy for people on the streets.

“Don’t judge us. None of us want to die,” says Teri-Lynn.

Teri-Lynn has naloxone kits in her car, her house, and her purse.

“If it wasn’t for naloxone or Narcan, I’d be dead,” she says.

She currently holds a General Service Resource position with Narcotics Anonymous, chairs meetings, and advocates opiate substitution treatment to her peer groups.

If you or someone you know needs help, go to the Northern Health Mental Health and Substance Use webpage, the overdose prevention webpage, or call the crisis line at 1-800-784-2433 (1-800-SUICIDE).

Bailee Denicola

About Bailee Denicola

Bailee is a communications advisor in the Primary Care Department and was born and raised in Prince George. She graduated from UNBC with an anthropology degree and loves exploring cultures and learning about people. When not at work, Bailee can be found hanging out with her dogs, building her house with her husband, or travelling the world.

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Our People: Spotlight on Kyle Smith, Audiologist, Fort St. John

Kyle standing on a riverbank.

Kyle Smith, Audiologist in Fort St. John.

For Kyle Smith, it was his interest in language and communication that led him to a career in audiology. Growing up off the grid, he developed a love for the outdoors which made his move to Fort St. John with his fiancée a great fit! Before choosing audiology as a career, he completed a culinary degree and was a tree planter and self-professed “ski bum” before he decided to go back to school for creative writing. This ultimately led him to audiology.

May is Speech and Hearing Month, so I spoke with Kyle to learn a little more about him and what it’s like working as an audiologist!

In your own words, what does an audiologist do?

Audiology is a big field! It involves communication and hearing health, as well as balance. It includes what you might typically picture an audiologist doing — things like hearing tests and helping people with hearing devices. But it also includes things you might not picture, like occupational noise testing: walking around with a sound level meter and determining whether there’s a dangerous amount of sound or not. I’m part of a community health team in Fort St. John. Along with hearing tests, I also help little kids learn to use their ears. That could mean teaching families about communication strategies, or using hearing aids, or helping make homes and schools hearing-friendly places. Basically, I work on the hearing or input side of speech and language development.

Audiologists also help adults with balance disorders — these can be complicated to test! There’s a complex interaction between our inner ear, eyes, and the mechanical receptors in our feet and leg muscles. They work as a team to tell us if we’re standing upright or not. When these aren’t in balance with each other, people can get queasy and lose their balance.

Can you tell me about your career so far?

I’m pretty new to my role. I started in October 2018. Since I started school six years ago, the field has already changed in huge ways. There are little computers in hearing aids themselves. If you think about the advances in smart phones and cameras and how far that technology has come — hearing aids are similar. You can get hearing aids that are controlled by apps. From what I understand, the next generation may even connect to the internet!

How are speech and hearing related?

They’re very connected — basically they’re two sides of the same coin. We don’t learn speech on our own. Hearing our guardians’ voices as babies, we eventually make sense of the “blurbs” they’re saying as syllables and words and then sentences. We need practice to get good at it. It’s the turn taking and the conversation when we’re communicating that counts towards learning language. If someone isn’t getting input, they won’t understand that sounds have meaning and are connected to people moving their faces around. There are little cues — for example if someone is missing their “f’s” and “s’s,” that may indicate hearing loss, as in they may not have ever heard the sound to know it.

What kind of education is needed to be an audiologist?

In Canada, you need a master’s degree. I did a Master of Science in Audiology and Speech Sciences at the University of British Columbia. It takes a four year undergraduate degree and volunteer work to get in. The master’s program is about two to three years long — it depends if you do a thesis or go on to complete a doctorate afterwards. After school, you don’t stop learning! I’m going to a conference in May. Things are always changing and updating in the field, especially with the technology.

What does a regular day look like for you?

Every day looks a bit different which is one of the things I enjoy about my job! A lot of my day involves patient care. I mostly see kids aged nine months to 19. I try and determine what they can hear, and if they’re having difficulties, then I figure out where the break down is and how to fix it, so to speak. For some kids, I’m trying to figure out how they can hear better in the classroom or in daily life. I get to work with new and cool technology. There are some fun gadgets like bone conduction hearing aids; they vibrate the skull so that sound can be interpreted that way, rather than through the outer ear.

What’s your favourite or most rewarding part of your role?

I love those “Youtube moments” when a baby hears their parent’s voice for the first time. I also love being at the intersection of health care and cool new gadgets — I get to troubleshoot problems and fix things in real time which I enjoy. I also love helping kids access the sounds and conversation around them so they can keep up with their hearing peers. Hearing loss can really isolate us from people.

What sort of collaboration is there in the audiology field?

I’d like to give a shout out to the BC Early Hearing Program. They’re a global leader in the detection of hearing loss in newborns, with amazing follow through to coordinating medical or technological interventions when needed. In a recent national survey on early hearing detection and intervention, all the different provincial programs were ranked and BC was a shining star!

I work closely with the BC Early Hearing Program, mostly with kids aged nine months to five years. If they’ve had hearing loss, we work in tandem to coordinate services, whether that’s getting funding for devices or using a team approach to get a speech pathologist, or sign language instruction for deaf infants born to hearing parents, if they choose that route.

How are kids screened for hearing loss?

Just about every newborn baby is screened at birth. If there’s risk factors identified, then they’re followed up and checked on. When kids are school-aged, they do a Kindergarten screening and language assessment. There’s more information on the NH Hearing Program website.

How can someone see an audiologist?

Seeing a public health audiologist requires a referral. These can come from a variety of sources depending on the concerns and the community:

  • Registered nurses and allied health professionals
  • Doctors and medical specialists
  • Child development centres
  • Teachers of the Deaf and Hard of Hearing in the school districts

Learn more

Haylee Seiter

About Haylee Seiter

Haylee is a communications advisor for Public and Population Health. She grew up in Prince George and is proud to call Northern BC home. During university she found her passion for health promotions by volunteering with the Canadian Cancer Society and became interested in marketing through the UNBC JDC West team. When she's not dreaming up communications strategies, she can be found cycling with the Wheelin Warriors or spending time with family and friends. (NH Blog Admin)

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What brought you to the North? A Q & A with Shannon McRae, Nurse Practitioner

Shannon posing at UNBC.

Shannon at UNBC in Prince George for the Nurse Practitioner Face-to-Face Gathering in April 2018. “It was a great opportunity to connect with my colleagues from across the region,” she says.

Shannon McRae, a family Nurse Practitioner (NP), is a relatively new graduate, having been an NP for over a year. She works in Fort St. John in a private family practice with a team of physicians.

What do you like about being an NP?

I initially went to school to be a registered nurse, then worked in the emergency department for seven years. You don’t spend a lot of time there getting to know your patients — you treat the ailment that brought them in, then send them home. I wanted the opportunity to be more involved in the long-term care of patients.

As an NP, I get to spend more time with patients, getting to know them and helping keep them healthy. It lets you have an impact in their lives, and you feel like you’re improving the overall health of the community.

Shannon standing on a cliff above the river with a fishing pole.

Shannon fishing in the Besa River in Redfern-Keily Provincial Park, a remote area north of Fort St John that can only be reached on horseback or by using all-terrain vehicles.

What made you choose Fort St. John?

I’m from Fort St. John and I grew up here. I enjoy the size of the community and the type of lifestyle you have living here.

You have quick access to lots of outdoor activities including camping, hiking, cross-country skiing, and river boating. Our airport has multiple flight options so if you like to travel, you can easily get to your destination. Plus, my commute to work is only five minutes!

What do you like about working in Fort St. John?

I’m fortunate to work with a great group of health care providers!

Our physicians are really supportive, and they’re a great group of people. I enjoy working with our interprofessional team too – it’s a group of nurses, dietitians, social workers, and mental health professionals.

Tamara Reichert

About Tamara Reichert

Tamara is the communications advisor for the innovation and development commons at Northern Health where she works on a number of projects with the research, quality improvement, clinical simulation, and education teams. Born and raised in Prince George, Tamara grew up on a ranch where she rode horses, played with farm animals, built forts, and raided the family garden. She enjoys spending time travelling, hiking, cooking, reading, and cheering for her favourite sports teams.

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Fort St. John Hospital and other NH facilities win outstanding awards in lab services

The lab technologist team standing with the certificate awards.
Medical Lab Technologists Matthew Coburn, Laurel Coburn (related by marriage), and Carlee Bryson with Fort St. John Hospital’s three awards.

Congratulations to Fort St. John Hospital staff for recently receiving three outstanding achievement awards from the BC Provincial Blood Coordinating Office.

“The achievements are a testament to the donors of British Columbia, that our labs in Northern Health are great stewards, for their selfless act in helping others through their donation of blood products,” says Julius Valido, Quality Resource Technologist at the University Hospital of Northern BC (UHNBC) in Prince George.

The recognition is related to the hospital’s efficient usage of blood products, donor red cells, and IV immune globulin (IVIG).

“It is also a recognition that Northern Health is motivated to reduce the unnecessary cost to healthcare,” says Julius, “and to the public sector by diminishing inventory wastage and transportation of products to and from the suppliers and within lab sites.”

The three outstanding achievement awards are:

  • Award for Outstanding Achievement in 0% Red Cell Outdate Rate: The lab used all donor red cells before they expired. Red cells have an average shelf-life of 45 days.
  • Award for Outstanding 0% Expiry Rate of all Factor products: The lab used all blood products and derivatives, such as coagulation factors, before they expired.
  • Award for Outstanding 0% IVIG Discard and Outdate Rate: The lab used all IV immune globulin (IVIG) before its expiration date. IVIG is produced from healthy human blood to help fight infections for patients with a weakened immune system; and it’s very expensive, at $65 per gram. Some patients need 1000-2000 grams. The lab not only used the product before the expiration date, but it also handled it with care during shipping and receiving, and placed it in temperature controlled storage before being used for various approved conditions other than weakened immune systems.

Several other Northern Health facilities won awards and honourable mentions (see below). Keep an eye out for a full story in the upcoming Northern Way magazine. We’ll take an in-depth look at what these awards mean to Northern Health patients and how the lab teams achieved these amazing results.

Congratulations to everyone!

Honourable Mention for Achievement of a Red Cell Outdate Rate Below 1%

  • Prince Rupert Regional Hospital
  • University Hospital of Northern BC

Award for Outstanding 0% Expiry Rate of all Factor Products

  • Bulkley Valley District Hospital
  • Dawson Creek and District Hospital
  • Fort St. John Hospital
  • G.R. Baker Memorial Hospital
  • Mills Memorial Hospital
  • Prince Rupert Regional Hospital
  • University Hospital of Northern BC

Award for Outstanding 0% IVIG Discard and Outdate Rate

  • Bulkley Valley & District Hospital
  • Fort St. John Hospital
  • G.R. Baker Memorial Hospital
  • Haida Gwaii Hospital and Health Centre
  • Mills Memorial Hospital
  • Prince Rupert Regional Hospital
  • St. John Hospital
  • Stuart Lake Hospital
  • Wrinch Memorial Hospital
Brandan Spyker

About Brandan Spyker

Brandan works in internal communications at NH. Born and raised in Prince George, Brandan started out in TV broadcasting as a technical director before making the jump into healthcare. Outside of work he enjoys spending quality time and travelling with his wife and daughter. He’s a techie and loves to learn about new smartphones and computers. He also enjoys watching and playing sports.

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Northern Health MRI Improvements: Rikki Furmanek

“We also are able to accommodate surrounding areas such as Fort Nelson, Chetwynd, Taylor – people don’t have to travel very far, especially in the wintertime, so that’s great.”

In this video, Rikki Furmanek, Northern Health X-ray Technician, mentions the benefits that a new MRI machine brings to her hometown, Fort St. John, and what it does for the Northeast!

You can also see how the MRI machine was installed, which includes a big lift through a window at the hospital.

Thanks to additional provincial investments in MRI services across the province, Northern Health is expected to increase the number of MRIs performed by 70% over last year, and an additional 102 MRI hours of operation have been added (between the Fort St. John, Prince George, and Terrace MRI locations).

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Northern Health MRI Improvements: Shyr Chui and Danita Braun

“Fifteen minutes later I got a call from the MRI booking office, and they told me they wanted me in the next day in the evening… and I was dumbfounded, because I was expecting it to be a 6 week wait for this appointment!”

In this video, we hear from patient Danita Braun, who was thrilled to hear the wait time of her MRI appointment was drastically cut down. Getting the MRI done sooner also meant a change in her care plan which she was thrilled to hear!

Also featured, Shyr Chui, Northern Health Radiologist, mentions how scanning hours have also changed, adding evening times and weekends!

Thanks to additional provincial investments in MRI services across the province, Northern Health is expected to increase the number of MRIs performed by 70% over last year, and an additional 102 MRI hours of operation have been added (between the Fort St. John, Prince George, and Terrace MRI locations).

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