Healthy Living in the North

Volunteer translator saves the day in Dawson Creek

A headshot of George Holland, Operating Room Manager at Dawson Creek & District Hospital.

George Holland, Operating Room Manager at Dawson Creek & District Hospital, recently lived out the Northern Health value of innovation using his German translation skills to help assist a patient.

George Holland, the operating room manager at Dawson Creek & District Hospital, was recently recognized by his peers for living out the NH value of innovation: “Innovation: We will succeed in our work through seeking creative and practical solutions.”

An elderly traveller from Germany needed medical attention in Dawson Creek. She spoke no English and needed someone to translate so she could better understand her situation. George was on the volunteer translation list as an Austrian translator, and he can also speak German.

As soon as he joined the group and started translating, staff noticed the tension leaving the patient and her family.

“They knew where they had to go and what tests were going to happen,” said Donna Anderson, Registration Clerk. “A great experience for our visitors!”

Thank you, George, for demonstrating our values and providing exceptional care for patients and visitors!

Brandan Spyker

About Brandan Spyker

Brandan works in internal communications at NH. Born and raised in Prince George, Brandan started out in TV broadcasting as a technical director before making the jump into healthcare. Outside of work he enjoys spending quality time and travelling with his wife and daughter. He’s a techie and loves to learn about new smartphones and computers. He also enjoys watching and playing sports.

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NH Stories: Caring for patients in Quesnel

Bonnie MacKenzie is a peri-operative nurse at GR Baker Memorial Hospital in Quensel. In this video, she shares her story about how she cares for patients and why this is important to her. Specifically, she feels that respect is at the centre of good, quality patient care.

Do you know of an NH staff member who goes above and beyond? Share your story with us in the comments below.

Chelan Zirul

About Chelan Zirul

Chelan Zirul is the Regional Manager for Health Promotions and Community Engagement for Northern Health. As a graduate from UNBC, she did her Master's of Arts in Natural Resources and Environmental Studies. She explored regional development decision-making and is an advocate for policy that is appropriate for the needs of northerners. This, combined with her personal interest in health and wellness, drew her to work in health communications. Born in northern B.C., she takes advantage of the access to outdoor living. She enjoys hunting and exploring the backcountry with her dog and husband and enjoys finding ways to use local foods.

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A focus on our people: Housekeeping

In the latest CEO video blog, Cathy is excited to highlight the important work of housekeeping staff across northern B.C. Northern Health received the highest overall rating in the province in the 2011-2012 audit and staff are excited to share how this supports high quality patient care. Cathy speaks with Kim McIvor, Lauren Ferreira, and Cheryl Danchuk about housekeeping in Northern Health.

Cathy Ulrich

About Cathy Ulrich

Cathy became NH president and chief executive officer in 2007, following five years as vice president, clinical services and chief nursing officer for Northern Health. Before the formation of Northern Health, she worked in a variety of nursing and management positions in Northern B.C., Manitoba, and Alberta. Most of her career has been in rural and northern communities where she has gained a solid understanding of the unique health needs of rural communities. Cathy has a nursing degree from the University of Alberta, a master’s degree in community health sciences from the University of Northern BC, and is still actively engaged in health services research, teaching and graduate student support.

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